wow

[ksmith]

I emailed Lodge Cast Iron to let them know that they had shipped the wrong item, and asked whether I needed a Return Authorization # to send back the griddle. The customer service rep emailed back today--she said they will send me the grill, and that I can keep the griddle at no charge.

Looks like Lodge will be my first choice for cast iron and whatever enameled cast iron I buy in the future.

Comments

[dpeterfreund.livejournal.com]

um, is it wrong that I hope they send me the wrong thing too?

[kristine-smith.livejournal.com]

I feel guilty about keeping things even when the vendor says I can. It's like, are you sure?

In the case of the grill, the stock number differed from the griddle stock number by one letter. So, if you ordered something that shares most of a stock number with something else...