a minor yea!
Apr. 7th, 2008 11:37 amThe grill works!
I phoned Customer Service. Apparently the removable grill/griddle needs to be aligned a certain way with the base for the heating element to work. I flipped things around, plugged the unit in, and presto, it lit up!
I asked if this was in the manual, because I had actually read the thing and didn't see anything about alignment. I am being emailed an updated manual, which I'm guessing means that this important tip wasn't noted in the original instructions.
I'd like to think that I would have figured it out eventually, but anyhoo. Grill works.
I phoned Customer Service. Apparently the removable grill/griddle needs to be aligned a certain way with the base for the heating element to work. I flipped things around, plugged the unit in, and presto, it lit up!
I asked if this was in the manual, because I had actually read the thing and didn't see anything about alignment. I am being emailed an updated manual, which I'm guessing means that this important tip wasn't noted in the original instructions.
I'd like to think that I would have figured it out eventually, but anyhoo. Grill works.