ksmith | Crock pottery (Reply)

So two months ago, I ordered a Cuisinart slow cooker from ikitchen.com. I knew they were slow. I had already cancelled one order from them because a month had passed with no delivery--come to think, it was another slow cooker. But they answered emails, their prices were lower than average, and the model I first ordered was very popular and thus likely to be OOS. So I gave them another chance, and placed another order a couple of weeks before Thanksgiving.

Two months later, I finally gave up and cancelled it. I did receive part of the order a couple of days before Christmas, but no slow cooker. Finally, after a couple of more rounds of emailing, I gave up. Still bound and determined to shop online, I ordered this slow cooker from Overstock.com. It's a little bigger than I'd like, but it's attractive and programmable and shipping was only $1. Yes, I did find this same crockpot for $35 elsewhere, but shipping was $20. Funny how those low low prices can be wiped out by the shipping charges.

But after all this, I'm afraid ikitchen.com has lost a customer. Yes, they state on their website that products can take a while to arrive, but two months for a crockpot is a little ridiculous.