ksmith: (bouncing ball)
[personal profile] ksmith
The grill works!

I phoned Customer Service. Apparently the removable grill/griddle needs to be aligned a certain way with the base for the heating element to work. I flipped things around, plugged the unit in, and presto, it lit up!

I asked if this was in the manual, because I had actually read the thing and didn't see anything about alignment. I am being emailed an updated manual, which I'm guessing means that this important tip wasn't noted in the original instructions.

I'd like to think that I would have figured it out eventually, but anyhoo. Grill works.

Date: 2008-04-07 05:23 pm (UTC)
From: [identity profile] mizkit.livejournal.com
Yay grill! *cheers*!

Date: 2008-04-08 03:54 am (UTC)
From: [identity profile] kristine-smith.livejournal.com
We's happy.

Burgers tomorrow!

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